Sunday, April 9, 2017

Where to repair my luggage in Singapore?

Listed as a business for luggage wholesale and luggage repair, we often get calls from Singapore customers on repairing their used luggage, be it wheels, locks, handles or zippers. However, due to the differences in luggage components and construct, we had to decline most of the customer requests we received, as we only have spare parts to repair the items we sell. In general, should you encounter any problems with your travel bag upon purchase/use, we strongly recommend you to approach the retail store/online merchant you have bought from for further assistance. In most cases (pun intended), these retailers would fall back to the wholesalers/distributors that supplied these luggage for repair services.
Hence, in this article, we compiled an extensive list luggage service centers for the luggage brands we see in Singapore. Let us know if your luggage brand ain't in the list!
Types of Damages
While some airport customs are infamous for their rough handling of luggage, checked-in baggage can encounter several types of defects/damages:
  1. Manufacturer's defects - these are generally covered by warranty
  2. Airport rough handling - claimable through airline/travel insurance
  3. Wear and tear - not covered by warranty, repair fees will be incurred
Types of Repairs
Through our 37 years of bags and luggage business, we have helped our loyal customers to assess and repair various bags and luggage damages. However, not all damages/defects can be repaired:
What can be repaired: Locks, Wheels, Trolley handles, Zippers (subjected to extent of damage), Handles, Side Studs.
What CANNOT be repaired/restored: Damaged/cracked main casing (refer to picture below) and Surface scratches 
Luggage Outlet Singapore - KLM incident
List of Service Centres
Below, are the contact details of luggage repair service centres for the various brands:
Rimowa Service Centre
Address: 11 Lorong 3 Toa Payoh Jackson Square #03-41 S319579
Phone: +65 6741 0080
Email: rimowa@rampacific.com.sg
Luggage Brand: Rimowa
Source: https://www.rimowa.com/en-sg/repair/search/Singapore/ChIJyY4rtGcX2jERIKTarqz3AAQ

Tumi Singapore Service Centre
Address: Any Tumi stores
Email: tumi.sc.sg@valiram.com
Luggage Brand: Tumi
Source: http://www.tumi.sg/customer_service/product_info/service_repair/

Samsonite Aftersales Service Centre (Singapore)
Address: Bylands Building, 135 Middle Road #01-06, S188975
Luggage Brand: Samsonite
Source: https://www.samsonite.com.sg/warranty/

American Tourister Service Center
Address: 5 Changi Business Park Central 1, Changi City Point #02-19, S486038
Phone: +65 6636 0235
Luggage Brand: American Tourister
Source: http://www.fraserscentrepointmalls.com/store-detail.php?CategoryID=539&StoreID=3781
Travelite Holdings
Address: Blk 9005 Tampines St 93 #04-254, S528839
Phone: +65 6785 8000
Luggage Brands: Delsey, Pierre Cardin, Traveler'sChoice, American Flyer, Paul Smith, United Colors of Benetton, Beverly Hills Polo Club

Seager Inc
Address: 9 Tai Seng Link, Lee King Hwa Building S534053
Phone: +65 6534 2262
Luggage Brands: Crossing, Mandarina Duck, Victorinox, Bric's, Briggs & Riley, Legend Walker, Stratic, Crash, Lipault
Source: http://www.theplanettraveller.com/repairservices.php

The Travel Store (Singapore)
Address: 153 Kampong Ampat, Junjie Industrial Building #03-05, S368326
Phone: +65 6282 8255
Brands: Lojel, Eminent, Roncato, Hush Puppies, Slazenger
Source: http://thetravelstore.com.sg/after-sales

SKM Luggage Industries Pte Ltd
Address: No 5 Kaki Bukit Road 2, City Warehouse #01-07, S417839
Phone: +65 6748 4620
Luggage Brands: Echolac, Elle, Birkley, Paviotti, Fiorucci, Grand Polo Intl
Source: http://www.skmluggage.com/contact/

Advance Approach (S) Pte Ltd
Address: Ruby Land Complex #03-05, 52 Genting Lane, S349560
Phone: +65 6253 2258
Luggage Brands: Antler, U.S. Polo Assn, Carlton, Arnold Palmer, President, Santa Babara Polo Racquet Club, I.T 
Source: http://sg.kompass.com/c/advance-approach-s-pte-ltd/sg044348/

Travel Supplies Pte Ltd
Address: 23 Genting Road, Chevalier House #06-02 S349481
Phone: +65 8180 8475
Luggage Brands: Yeobo, Kefi, Season Polo, World Polo
Source: https://www.travelsupplies.com.sg/pages/about-us

Universal Traveller
Address: 15 Kaki Bukit View S415951
Phone: +65 6742 8577
Luggage Brands: Airways, Royal Mcqueen, Jean Francois, Ricardo
Source: http://www.universaltraveller.com/sg/locate-us/
 
Alternatively, there are 2 luggage repair shops in Singapore which offer to repair most brands of luggage as well:

Chiang Kong Services
Address: 330 Tanjong Katong Road S437106
Phone: +65 6748 2786
Email: chiang_kong@yahoo.com.sg
Source: http://luggageservices.com.sg/

Mirrco Luggage Repair Centre
Address: 135 Middle Road #01-09 Bylands Building S188975
Phone: +65 6339 7316
Email: mirrco.sg@gmail.com
Source: http://www.mirrco.com.sg/

While we, at Luggage Outlet, usually charge a very minimal repair fee for our products (or even none), we heard from our friends that other service centers charge for theirs. Sometimes, it might even be more worthwhile to get a luggage from us as compared to the repair fee for your luggage!

Saturday, April 8, 2017

9 REAL Reasons Why You Should Buy a Travel Insurance for All Trips

While travelling is a favourite pastime of many fellow Singaporeans, we see an increasing trend of Singaporeans taking the 'free-and easy', 'roads less-travelled' adventure travels overseas. With the vast amount of destination information available on travel destination guides like TripAdvisor and WikiTravel, it is not too hard to plan for a fun-filled, spontaneous, affordable holiday.
The downside, however, is the lack of a 'guardian angel' (i.e. travel guide) to take care of transportation, accommodation, medical, unexpected incident needs. Therefore, as a fellow traveller who have travelled a fair bit in recent years AND met a number of unexpected incidents on the trips, here's an article to share on some of our staff's recent travel insurance claims, and the process on how to make an insurance claim (for the various incidents). 
Disclaimer: The intent of this post is to share on past instances of claims submitted for travel incidents, experienced by our own staff, to reiterate the importance of buying travel insurance. This article is not sponsored by any financial institutions nor insurance companies, and is not meant to promote/denounce any specific travel insurance plans. This article does not serve to compare any travel insurance plans too, since the premiums and coverage vary from time to time.

1. Flight delay

Place of incidence: Bangkok, Thailand
Luggage Outlet Singapore - Travel Delay
Incident and response:  Our JetStar flight back to Singapore, was delayed for 7 hours due to inclement weather from its earlier route. We were informed by Jetstar both via email and SMS. No further response needed in Bangkok for the insurance claim, except spending a few more hours relaxing in the Land of Smiles. 
Claim Category: Travel Delay
Company: ACE My VoyageGuard Travel Insurance (now known as Chubb)
Documents needed for the claim: Boarding Passes, Email/SMS from Airline
Claimed amount: ~$200

2. Flight brought forward

Place of incidence: Hue, Vietnam
Luggage Outlet Singapore - Travel Misconnection 
Incident and response: Our VietJetAir flight departing from Hue towards Ho Chi Minh city was brought forward by 2 hours, and we were informed only via email the night before. As we didn't have internet connection then, we missed the brought-forward flight when we got to the airport and a subsequent connecting flight back to Singapore. As a result, without an available connecting flight after we arrived in Ho Chi Minh, we had to stay overnight in Ho Chi Minh city.
It was quite a nightmarish experience and we found it unbelievable that VietJetAir didn't provide SMS-notification service on flight changes for international customers. We chased the VietJetAir counter staff to provide a written explanation on the flight changes, but they were quite reluctant to do so. Persistence paid off in the end and we had a written explanation from them, which was essential for the claim.
Claim Category: Travel Postponement, Misconnection
Company: ACE My VoyageGuard Travel Insurance (now known as Chubb)
Documents needed for the claim: Flight itineraries, Boarding passes, New flight bookings, Hotel receipt, Explanation from airline 
Claimed amount: ~$270 (Flight Delay + New Flight + Hotel)

3. Stolen possession

Place of incidence: Perth, Western Australia
Luggage Outlet Singapore - Stolen Possession
Incident and response: Car was broken into while we went on sight-seeing, and our possessions were stolen when we returned to the car, having to spent the rest of the road trip without a side window. We took pictures of the damages and made a police report at the nearest police station. Note: Stolen items' value will be depreciated based on date of purchase, limited to $500 per item. Damages on rented vehicles to be claimed separately from rental car insurance.
Claim Category: Loss of Personal Property and Baggage
Company: ACE My VoyageGuard Travel Insurance (now known as Chubb)
Documents needed for the claim: Police report, Pictures, Flight Itineraries, Prices of items
Claimed amount: ~$250

4. Lost possession

Place of incidence: Seoul, South Korea
Luggage Outlet Singapore - Lost items
Incident and response: We were at a skiing resort, changing in and out of the skiing gear when we realised we lost our wallet containing money and an apartment card of a friend staying in Korea. We made a police report, but the Korean police didn't seemed too concerned and filed a report nonetheless. Note: Items borrowed/rented in foreign land are not covered by insurance and are not claimable
Claim Category: Loss of Personal Property and Baggage
Documents needed for the claim: Boarding passes, police report, Receipts of lost items*
*Note that this particular insurance firm imposes a maximum claimable value of $50 for lost items without purchase receipts (who keeps them?!)
Claimed amount: ~$150

5. Delayed baggage

Place of incidence: Changi Airport, Singapore
Luggage Outlet Singapore - Airport Acknowledgement
Incident and response: A checked-in parcel was missing when we returned to Singapore, so we lodged a report at the 'Lost & Found' office in the Arrival Terminal with our baggage receipts. The parcel was eventually found at our departure airport and was flown back to Singapore the following day. The parcel was delivered to our residential address on the same day. We were glad that the baggage was found within 24 hours (among the millions that each airport might have handled)
Claim Category: Baggage Delay
Company: ACE My VoyageGuard Travel Insurance (now known as Chubb)
Documents needed for the claim: Checked-in Luggage Labels (for reporting at the Lost & Found counter), Travel itinerary, Baggage return acknowledgement receipt
Claimed amount: ~$600 ($200 per 6-hour block)

6. Overseas Medical Expenses

Place of incidence: Dubai, United Arab Emirates
Luggage Outlet Singapore - Medical Receipt
Incident and response: Bitten by an insect while on the roads, we sought medical treatment at a clinic in The Dubai Mall. Arabs and expats alike, are known to be well-paid and well-insured in UAE. As such, the medical expenses were expected to be high too.
What we didn't foresee, was the whopping $200 consultation fee for a GP doctor, and a $100 medication fee (for prescribed medicines that seem to be overprescribed). Without travel insurance's coverage, we would have burnt a hole in our pockets. Note: Great Eastern travel insurance provides coverage for less-travelled countries like Iran, Pakistan.
Claim Category: Overseas Medical Expenses
Documents needed for the claim: Boarding passes, Flight itineraries, Medical receipts
Claimed amount: ~$300

7. Family bereavement

Place of incidence: Singapore
Incident and response: A relative passed on the day prior to a trip, so we had to cancel the trip entirely and forfeited the flight tickets. Cheaper flight tickets are generally non-refundable so we were fortunate to have bought travel insurance for the trip.
Claim Category: Travel Cancellation
Company: AIG Travel Guard
Documents needed for the claim: Flight itinerary, Obituary document
Claimed amount: ~$300 (Cost of flight tickets)

8. Damaged items

Even though we have not encountered this problem ourselves before, we have read from various sites on how their luggage have suffered horrific damages (due to the rough handling at airports), such as this:
Luggage Outlet Singapore - KLM incident
While there might be rare/occasional damages sustained on checked-in luggage, our advice for the readers is to claim from airline companies upon receiving your damaged luggage or travel insurance companies.
Travelling on Singapore Airlines Business Class using a premium-branded Rimowa luggage doesn't necessarily mean incidents wouldn't happen either - read this TripAdvisor forum post.

9. Loss of Deposit due to Insolvency of Travel Agent

For travellers who prefer to travel via travel agencies,  bear in mind the risk of Travel Agencies becoming insolvent, in these times of turbulent economic conditions.
"Five Stars Tours' closure in January last year affected at least 3,000 travellers, while at least 500 were affected when Asia-Euro Holidays shuttered in May." - Straits Times article 
Therefore, it is just as important to consider this additional risk when purchasing your travel insurance. 
Generally, based on past travel insurance claims, the insurance agencies responded within a week, and upon submission of all required documents, claimants will receive cheque/bank transfer within another week. Most of our trips were claimed from the same company as it becomes more economical to purchase Annual Travel Insurance plans (~$300) if you're travelling more than 4 times (rough guideline) a year.
While we've read articles on how important travel insurance is for all overseas trips, having experienced these unexpected incidents definitely convinced us that the risks are REAL! Happy risk-mitigated travels ahead!
P.S.: To get your luggage well-protected, we have a range of luggage covers available too! ;)

Thursday, April 6, 2017

12 Innovative Luggage that Every Smart Nation Resident Needs

Luggage Outlet Singapore - Smart Nation Technology Luggage
Source: www.ida.gov.sg
With Singapore embarking on our Smart Nation journey by harnessing technologies to improve urban living, we are starting to see how technologies are permeating through our everyday lives, from smart homes, contactless payment options, driverless taxis, to... $3500 smart trash bins.
Luggage Outlet Singapore - Smart technology IOT Smart Nation
Source: The Straits Times
The luggage industry, on the other hand, has not seen much innovation across the globe, with the last big breakthrough in 1970s when wheeled suitcases were introduced. However, in the past couple of years, crowdfunding platforms such as Indiegogo and Kickstarter enabled innovative startups to disrupt the otherwise stagnant luggage industry with a gadget that every modern traveller craves - Smart Luggage.
As fellow travel enthusiasts, we are as excited to lay our hands on one of these high-tech goodies. In this article, we compiled a list of 12 technology-enabled, non-conventional luggage (the most comprehensive list yet, let us know if you've come across any that's not on this list!). Before you decide on which smart luggage to buy, read till the end of this article to have a fuss-free departure from Singapore Changi International Airport.
According to a reply we've received from CAAS Dangerous Goods (the regulatory body for inbound/outbound flights for Singapore) safety inspector, here's their take on battery-equipped luggage: 
"Smart luggage such as Bluesmart which has an built-in battery pack to provide functions such as tracking may cause interference with the avionics in the aircraft and is not allowed in both check-in and carry-on baggage." (Clarification: subsequent conversation with the staff clarified that Bluesmart could still be used as a carry-on baggage)
In the following list of luggage, you might want to keep the above point in mind before purchasing your next luggage (especially if you need a check-in size bag).
1. Bluesmart Black Edition (US$599, shipping fee US$50)
Luggage Outlet Singapore - Bluesmart Connected Smart Luggage
Bluesmart Luggage, touted as the "world's first smart, connected carry-on luggage", ran a very successful Indiegogo campaign (highest crowdfunding project ever for a travel product at that time) that raised US$2.2M. The Bluesmart's mobile app was what caught our attention, with 'connected features' such as an integrated weighing scale, location tracking over GSM/GPS and automatic locking mechanism based on luggage proximity. The 10,000mAh built-in battery is also useful for charging our iPhones and iPads a few times over. Recently-crowned triple-treble Olympic champion Usain Bolt was even pictured using a Bluesmart luggage. The sleek outlook of the new Bluesmart Black Edition is a welcomed addition, but some reviews of Bluesmart luggage and CAAS' statement make us hesitate about its feasibility as a fuss-free travel companion.
2. Trunkster (US$295, shipping fee US$100)
Luggage Outlet Singapore - Trunkster Zipperless Luggage
Most zipper luggage in the market these days use zippers that can be easily slit open with a pen, so there have been an increased share of travellers who switched to the aluminium-frame, zipperless luggage camp. Trunkster, is a zipperless carry-on luggage that raised US$1.4M on Kickstarter. Its unique features include a zipperless sliding rolltop door (say yes to retrieving belongings from luggage in the tightest spaces), integrated weighing scale handle and a full-width handle. There is also an optional Trunkster Tracker module (additional US$40) that allows tracking of your luggage via a mobile app. The 10,000 mAh power bank is removable, probably a workaround for travelling between countries with stricter aviation rules.
3. Barracuda (US$349, shipping fee US$29)
Luggage Outlet Singapore - Barracuda Collapsible Luggage
Upon returning from a trip, chucking away the luggage into our home's storeroom (or bomb shelter) is sometimes a hassle, especially with the shrinking size of HDB flats in Singapore. Barracuda, touted as the "world's first fully-collapsible hardside carry-on" (even though it looks like a fabric suitcase to us), was launched on both Kickstarter and Indiegogo with much success. The fact that a luggage could be collapsed and packed under a bed is a novel and attractive idea, and we have seen brands such as Lipault and Giordano coming up with similar offerings. However, Barracuda carry-on luggage also has other novel aspects, such as an adjustable laptop tray (for people who work on-the-go), location tracking/proximity sensor, removable 10,000mAh battery pack and a 360 degree swivel handle. 
4. Fugu Travel/Business (US$299, shipping fee US$45)
Luggage Outlet Singapore - Fugu Luggage
Fugu luggage - Another favourite for space-conscious Singaporeans - is a self-inflatable luggage (launched on Kickstarter) that can expand from a cabin size luggage to a check-in size luggage via an electric motor. The optional add-ons are similar to previous ones, such as power bank and luggage locator. We wonder how the expanded luggage can withstand the tough handling at the airports, but as this item is still under production, we shall wait for further customer reviews to surface.
5. ModoBag (US$995, shipping fee US$150)
Luggage Outlet Singapore - ModoBag Motorised Luggage
Source: www.modobag.com
With our nation's craze on everything with wheels such as kick scooters, unicycles, Airwheels, motorised bikes, this ModoBag (Indiegogo campaign launched just in end July 2016) would be another prized possession to add to the collection. Apart from the rideable aspect of this carry-on luggage, it also comes with battery pack for charging your devices, and a mobile app to track your luggage. However, the weight is a major no-no for now - 8.6kg (excluding batteries). With the carry-on weight limit of 7kg, we are not sure how useful this luggage can be for catching flights (apart from being really fun riding it!).
6. Raden (From US$295, shipping not available for Singapore)
Luggage Outlet Singapore - Raden Smart Luggage
Source: www.raden.com
A minimalist design with maximum capacity, Raden smart luggage is a 'discreetly-smart' luggage that looks like a typical luggage from the exterior. The availability of an outright check-in size luggage distinguishes itself from the previously-mentioned smart luggage range. For both cabin size and check-in variants, the luggage comes with a self-weighing handle, Bluetooth technology to communicate with the mobile app and a removable battery pack. The availability of the luggage in 8 different colours delights travellers who prefer their luggage to stand out on the luggage belt. The comprehensiveness of the mobile app functionalities (such as security check-in wait times, weather, traffic, flight details) places Raden amongst the top 'smart luggage' with Bluesmart. However, the location tracking feature is enabled by the Bluetooth Low Energy (BLE) technology, which is useful for stranded luggage only if there are multiple Raden bags in the airport to create a crowdsourced GPS mesh network. The flat, glossy outlook of the luggage would also lead to visible scratches sustained during the check-in process.
7. Xiaomi 90 Points/Minutes Smart Suitcase (~US$300, shipping not available for Singapore)
Luggage Outlet Singapore - Xiaomi Smart Luggage
Xiaomi, one of the most valuable technology start-ups in the past 5 years, launched this cabin size, fully aluminium-magnesium alloy smart suitcase on its crowdfunding platform earlier this year. Apart from a mobile app that can lock/unlock the suitcase, the rest of the luggage features seems to be unannounced on various websites we've come across. Even though we are quite confident that Xiaomi's engineers will come up with an intuitive mobile app (as compared to the other smart luggage apps with reported software glitches), we can't convince ourselves to get a 4.4kg 'extremely tough' luggage solely for carry-on purposes.
8. Néit (From US$295, shipping fee US$35)
Luggage Outlet Singapore - Neit Smart Luggage
Source: neit.life
Néit, available in both cabin and checked sizes, described as the "world's first collapsible and hangable hard-sided smart luggage", has several unique features that are unseen in other smart luggage. From a collapsible hard shelled design (down to 30% of its volume), to the multi-directional foldable luggage wheels, and the carabiner-style handle, we see multiple innovations that optimises the luggage for storage upon returning from a trip. The Néit travel app provides comprehensive features such as location tracking, travel information and accommodation booking. Shipping of the pre-orders starts from December 2016. 
9. G-Ro (US$399, shipping fee US$40)
Luggage Outlet Singapore - G-Ro Carry-on Luggage
Source: www.g-ro.com
As a luggage wholesaler in Singapore with expertise, spare parts and experience to repair our products for the past few decades, we have often received phone/email enquiries on wheel repairs, not only for the mass-market luggage brands, but also for the upmarket, branded ones. We have also heard from our friends on how much the service centers for branded luggage charge for wheel repairs, sometimes as much, or even more than the price of our luggage! G-ro, a carry-on luggage bag with patented 'indestructible', axle-less wheel design, aims to be your 'companion bag' with spacious interior, better maneuverability in pulling the luggage on various types of terrain, greater balance due to the proximity between center of gravity and the rotation axis. They also have an optional electronic module (at US$99) which would provide the charging capability (even including laptops), location tracker, proximity detector and mobile app. We are convinced that the patented wheel design is useful in many aspects, but at US$399 (without the add-on electronic module), we think that it is quite pricey for a 2 wheeler, fabric luggage weighing 3.6kg.
10. TraxPack (US$278, shipping unavailable for Singapore)
Luggage Outlet Singapore - TraxPack Smart Carry-on Luggage
Source: TraxPack
TraxPack Luggage, the world's first stair climbing suitcase, has a novel patent-pending track system that will relieve travellers of carrying a fully-packed luggage up flights of stairs. The track system and tilting control handle allows travellers to roll on the steps, yet without damaging/scratching the surface of the luggage. With a Kickstarter campaign that lasted only 52 days, we thought that this campaign was pretty short, and it did not reach its stretch campaign ($100,000) of producing a check-in size luggage. It is useful for travelling countries with many flights of stairs (such as the underground subways in Hong Kong), but as it only comes in cabin size, we aren't sure how much load the bag can carry, to the extent that you need the track system to assist you.
11. Planet Traveler USA Space Case 1 (US$750, shipping fee US$191)
Luggage Outlet Singapore - Planet Traveler Smart Luggage Case
Planet Traveler USA Space Case 1, the "world's smartest suitcase" produced by US-based Planet Traveler company (not to be mistaken for Singapore's The Planet Traveller), raised nearly US$1M on Kickstarter for this smart luggage, which comes in both carry-on and check-in sizes. Apart from the previous smart luggage features such as mobile app, location tracking, power bank, proximity sensor, the digital self scale (with sensors at the wheel) is a new concept where travellers don't even need to lift the case to know the weight. The biometric lock provides a very secure way of locking up the luggage (if necessary), and the bluetooth speakerphone seems to be solving an unnecessary need).
Before we move on to cover the last item, let's think about a fundamental feature we look for in a luggage, and compare against the options above. Unless you're are on a business trip or on a short holiday (without any plans for shopping), we rarely travel with a cabin size luggage. A check-in size luggage provides more storage capacity for our shopping frenzy (shopping is much more affordable overseas!). This pretty much eliminates many of the solely-cabin size options (1, 2, 3, 5, 7, 9, 10) above.
12. Smart Luggage from Luggage Outlet Singapore (From $85 onwards, free shipping to Singapore addresses)
Luggage Outlet Singapore - Smart Self-weighing Luggage
A hardside luggage equipped with a smart self-weighing handle, this new hard-case luggage range (in ready stock, without any risk of crowdfunding mishaps) comes in 6 colours and 3 sizes (20 inch cabin size and 24/28 inch check-in size). The 5 cm expansion comes in useful for overseas shopping sprees, the ABS+PC (Polycarbonate) case material makes it more durable than mass-market ABS luggage, the TSA-compliant lock allows a fuss-free entry through the U.S. and Canadian customs. Worry about zippers that can be easily slit open? These luggage come with double-teethed anti-theft zippers. The 4 big, smooth-rolling twin wheels provide easy maneuverability on the travels. What's more, we have also sought assurance from CAAS on checking in these luggage with handles that contain a CR2032 battery (the only electronic component of the luggage):
"Luggage with a handle fitted with a single CR2032 3V lithium battery that is used to power a weighing scale is permitted to be carried by passenger as check-in or carry-on baggage. Passenger must take measures to prevent accidental activation of the device. However, if the lithium batteries are removed and carried separately from the equipment, the batteries are only permitted in carry-on baggage. The standalone batteries must be protected from short-circuit by either placing them in individual casing or by taping the exposed terminals with insulation tape. This is also applicable to the spare batteries."

In conclusion, while the aviation authorities across the world are in the process of understanding the various 'game-changing' smart luggage features and approving/disapproving some, travelling can never stop. With our smart self-weighing luggage, you'll never have to worry about last minute packing at the airport again!